Information
At Threaded Comforts Vintage, we aim to make your purchase and payment experience as smooth as possible. We provide secure and reliable methods for you to acquire your favorite vintage items. This page outlines our processes, accepted payment methods, and answers to frequently asked questions to ensure a seamless shopping experience.
Frequently asked questions
What payment methods do you accept?
We currently accept payments through Square and Paypal. We are always evaluating additional payment options to enhance your shopping experience, but we have no immediate plans to add more.
Can you walk me through your purchase and payment process?
Certainly! Here’s how it works:
1. Customer decides to makes a purchase and adds an item to their cart for purchase.
2. Customer furnishes mailing address.
3. Threaded Comforts Vintage calculates shipping cost and gives total purchase price to customer.
4. Customer pays via Square or Paypal for item purchase and shipping cost.
5. Threaded Comforts Vintage mails parcel within 2 business days of receipt of payment.
6. Receipt issued to customer with post tracking number.
Do you offer any financing options or payment plans for larger purchases?
No, we do not currently offer any financing options or payment plans for larger purchases. All purchases must be paid in full at the time of order.
Can I combine shipping if I make multiple purchases?
Yes, multiple purchases can be shipped together whenever possible. We will combine your items into one shipment to save on shipping costs. This will be reflected in your final purchase price.
Is my payment information secure?
Yes, all payments made through Square and Paypal are secure. These platforms use industry-standard encryption to protect your financial information. We do not directly handle or store your credit card details.
What should I do if I have an issue with my payment?
If you experience any issues with your payment, please contact us immediately. We will work with you to resolve the problem as quickly as possible. Please provide any relevant transaction details to help us assist you better.
How do I get a receipt for my purchase?
A receipt with your post tracking number is issued to the customer, once the payment has been processed and the item is ready for shipping.
How long does it take to ship my order after payment?
Threaded Comforts Vintage mails parcel within 2 business days of receipt of payment.
Secure your favorite vintage items today!
Have more questions? Don't hesitate to reach out to our customer support team for personalized assistance. We're here to help you with all your Threaded Comforts Vintage needs!